Austin Business Conference

8th February 2011
Norris Conference Center

Austin Business Conference
Jan Goss

Jan Goss

CEO and Founder
Civility Consulting


Jan Goss is one of those people you do not soon forget. She is a woman on a mission. Spend any time with her and she will make you “shine like a diamond!” Jan has dedicated her life to helping others succeed. Passionate about making a change in this world and leaving a legacy, she has written several programs to help others live life to the fullest in their personal and professional lives. Tireless in pursuing avenues to communicate, she is also an accomplished singer/songwriter and motivational speaker. Jan is a published author of two books, She Scriptures™, released in fall 2008 and her second book, Protocol Power, 21 Days to Professional Polish released in July 2010. She is a featured expert in numerous publications and is highly regarded for her Business Etiquette expertise. Jan also blazed a trail as a consultant in the luxury real estate community in Austin, Texas.

Born in Munich Germany, she was the daughter of a military officer. She and her four siblings traveled extensively in her young years. As a result, a passion for people of all cultural and ethnic backgrounds was born.

Jan's down to earth, charismatic and vivacious presence has created a loyal following. Thousands of success stories have emerged as a result of her ability to effectively communicate her passionate message. She creates raving fans wherever she goes.  Her specialty is connecting the dots between how we treat others and the way that directly affects our financial bottom line and the health of our companies. Sales teams, front line professionals, and customer service personnel benefit greatly from Jan’s services. She assists in controlling company image and making sure businesses show true representation of who they are and what they offer.

Jan Goss is CEO and Founder of Civility Consulting a leader in Etiquette and Protocol services. She was trained and certified at the Washington School of Protocol in Washington, D.C. and studied International Business at American Intercontinental University.